Posting orders are Monday to friday, all items are sent first class recorded. and most are sent out the same day if ordered before 11am.
Mondays post after the weekend rush may be delayed till tuesday. All next day orders will be posted on the monday.
Any items delayed in the post, is not wagcakebits responsabillity and should be taken up with royal mail.
We do not replace broken items in the post. This has to be done by the buyer to get money back. As sending though Royal mail, they want my costs of making the item and send out 6 first class stamps. This of course does not cover the amount. I can send you the postage recipt, and the invoice, for you to make the claim to get a full refund. But we are not liable for items in the postal system that get miss treated or handled incorrectly. be aware of ths before buying. here is the link to claim. Please send me an email of the name address with post code, date of payment, and i will send over all details for you to make this claim. https://personal.help.royalmail.com/app/answers/detail/a_id/325